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Customer Service - Data Entry

Customer Service/Data
Primary Duties and Responsibilities:
- Communicate with installers, customers and representatives from corporate departments to independently and accurately enter customer information into Mastermind database.
- Verifies customer and account data by reviewing, correcting, deleting, or reentering data
- Update customer accounts as needed, including but not limited to account contact information, telephone numbers and emergency contacts.
- Manipulate existing data, edit current information, or proofread new entries to the database for accuracy.
- Maintains customer confidence and protects operations by keeping information confidential.
- Contact emergency agencies for verification purposes.
- Assist with other administrative tasks as assigned.
Qualifications:
- 1-2 years of relevant data entry or Customer Service experience
- Computer literate, knowledgeable in Word, Excel and database management capabilities
- Must possess strong communication and organizational skills
- Must be able to work independently, multitask and prioritize work
- Ability to communicate effectively with peers and superiors
Must be able to type 45 WPM
Compensation and Benefits after 90 days
- Excellent paid training program
- Medical, dental, and vision benefits
- Paid vacations, holidays, and absences
- 401(k) and more
4 openings Available
2 Different Shifts
11:00 AM - 7:30 PM (Occasional Weekends)
3:00 PM - 11:30 PM (Rotating Weekends and Holidays)
100 % paid Benefits after 90 days: (Medical/Dental/Vision
Wage: $12.95/hr then at the 90 day mark $13.99
Must be able to pass a criminal background check and a drug test

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